TSI's FAQs

Do all TSI instructors speak English?

Yes, English is our mother tongue language or we are bilingual, so our English is pretty good!

Why are TSI lessons more expensive than local French ski schools?

All our lesson prices guarantee a top quality product, with guaranteed perfect English speaking instructors and much smaller numbers in groups & private lessons, 6 people max per instructor (half the amount of French ski schools). We are all top level qualified BASI Level 4 ISTD with full French equivalence or full French Diplome. We are some of the highest qualified instructors in the world and it takes a long time of hard training, assessment and commitment to gain this qualification.

Are lift passes and/or ski-hire included in the lesson costs?

No, the prices only include your time booked with the instructor for instruction. You will need to book/buy these separately, most of the time your chalet owner or hotel will have a deal with the lift company, so ask them for this information. If not you can find links on our website under “Partners”.

Do I need a lift pass for my lessons, even if I am only a beginner?

Yes, you will need a min of a Morzine/Les Gets lift pass for your time spent in lessons. If lessons booked in Avoriaz, you will need an Avoriaz lift pass for your time spent in lessons.

Do I need to buy a lift pass for my child?

Depending what age they are, they will need a lift pass or not. All under 5yrs don’t need a lift pass, they just go under the bar. All 5yrs + will need a lift pass for the area.

Where is your meeting place for lessons?

Morzine – our lessons start/finish in front of the bar/restaurant at the top of the Pleney Gondola, on the snow at the start of the wooden terrace by the first Penguin/Powerade flat as you come out of the Gondola.

Les Gets – our lessons start/finish near the Yeti Restaurant, by the small ticket office, at the top of the Chavannes Telecabine (red eggs).

Avoriaz – our lessons start/finish infront of the exit of the new Prodain Cable car.

Please click here to see photos of all meeting places.

Can we arrange a different meeting point?

All depending on the instructor’s bookings before and after, this would be possible or not. Please ask at the time of booking.

Do we have to go up the mountain/gondola, even if we are only beginners?

Yes, the beginner area that we use is at the top of the Gondola.

Does my child need to bring poles to their first lesson?

If they are complete beginners, then no, they don’t need to bring poles, at least for the first few days. We don’t recommend using poles with children under 7yrs (more or less) for their first week but older kids will get to use them later on in the week, please ask the instructor once in resort.

What happens if the weather is bad, overcast or snowing, will the lessons still run?

As long as the lifts are still open, the instructor will be there for your lesson.

What happens if the weather is bad and I don’t want to attend the lesson, do I get my money back?

No, no refund will be given for unused lessons due to the late arrival of a client, illness, accident, lift closure due to weather condition, mechanical failure, or for any cause outside the instructors control. We will provide you with an insurance letter to claim on your travel insurance if needed. Please look at our Booking Terms & Conditions for more information.

What happens if I arrive late for my lesson, will I still get the same amount of time booked?

No, the instructor will be there at the time booked and can’t over run if you are late, due to bookings afterwards. The lesson will run for the time that you have left.